The right IT,
at a sensible price.
Managed support, security, Microsoft 365 or Google Workspace, connectivity and hardware for UK businesses, explained in plain English.
Supporting businesses across the UK from our Brighton office. See where we work
IT that stays out of your way.
We look after the laptops, Microsoft 365 or Google Workspace accounts, networks and backups your business runs on, and we tell you plainly what needs spending and what does not.
Security and monitoring are in every plan: MFA, Microsoft Defender, Intune and device encryption are set up as standard, and our RMM tooling watches every device around the clock. Your team gets on with their work.
Running on Google Workspace? We support it fully, at the same price per user: 2-Step Verification enforced, Drive sharing and Gmail protection set up properly, devices managed, and a tested backup outside Google. We give honest advice on which platform fits and never push anyone to move. Google Workspace management
One helpdesk, everything attached to it.
Managed IT support in the middle. Add what you need; the same engineers look after all of it.
Managed IT support
Helpdesk, monitoring and patching, security baseline, a named engineer and a quarterly review. Priced per user per month.
- Microsoft 365 or Google WorkspaceLicences, accounts, starters and leavers
- Cyber securityDefender configured and watched, Cyber Essentials, optional 24/7 SOC
- Backup and recoveryMicrosoft 365, Google and servers, tested every quarter
- Connectivity and networkLines, Wi-Fi, firewall and CCTV from the same helpdesk
- HardwareDell, HP, Lenovo and Apple, set up before they arrive
- PhonesTeams Phone or VoIP, numbers ported without a gap
The Black Sheep Difference
What you get from us, set against what many businesses tell us they had before.
Contract
Terms you find out about later
36-month initial term, stated on the quotation. Shorter terms are available on request.
Approach
Reactive: you call, they fix
RMM monitors and patches every device 24/7
Pricing
Hourly rates, hidden costs
Fixed monthly price per user
Security
Optional add-on
In the base price for everyone
Reviews
None, just break-fix
Quarterly review with a named engineer
Helpdesk
Offshore or callback queue
UK-based engineers, Mon to Thu 08:45 to 17:00, Fri to 16:00
Ownership
Accounts held by the provider
Tenant, domains and admin accounts in your name
Our services.
Each card links to the detailed service page.
Managed IT Support
An engineer on the phone, not a ticket number.
If you are calling us, something has already gone wrong. Our RMM tooling monitors and patches every device 24/7 and raises alerts to the helpdesk, so most problems are dealt with before anyone notices.
RelatedManaged IT support · Google Workspace management · Intune & device management · Office moves · Where we work · For accountants · For law firms · For charities
Key Deliverables
- 24/7 RMM Monitoring & Alerting
- Unlimited remote support from a UK-based helpdesk
- Patching of Windows, macOS and third-party apps
- Quarterly reviews with a named engineer
- Asset & lifecycle management
Cyber Security
Security in the base price, not a bolt-on.
Most Microsoft 365 tenants are licensed for far more security than they use. We switch it on, hold every device to the same standard with Intune, and add monitoring if you want it, up to a 24/7 SOC powered by Barracuda XDR.
RelatedBlack Sheep Cyber · Managed XDR & 24/7 SOC · Microsoft Defender Suite · Cyber Essentials · Free Microsoft 365 security review
Key Deliverables
- Microsoft 365 tenant hardening
- Intune security baselines
- Defender Monitoring in office hours
- 24/7 SOC powered by Barracuda XDR
- Cyber Essentials
Cloud Services
Off the old server, into Microsoft 365 or Google Workspace.
We move files and email into Microsoft 365 or Google Workspace, retire the servers you no longer need, and use Azure only where it earns its keep. Licences are reviewed so you are not paying for seats nobody uses.
RelatedMicrosoft 365 Business Premium · Cloud migration · Microsoft 365 management · Google Workspace management · Backup & disaster recovery · Microsoft 365 backup · Google Workspace backup
Key Deliverables
- Azure infrastructure design
- Microsoft 365 or Google Workspace set-up and tidy-up
- Planned cloud migrations
- Backup and disaster recovery
- Licence right-sizing
Consultancy
Advice from the people who do the work.
A fractional vCISO for boards, insurers and customer security questionnaires, plus IT plans and budgets written in plain English.
RelatedOffice moves · Cloud migration · Copilot readiness
Key Deliverables
- Fractional vCISO
- IT planning and budgets
- Compliance & data governance
- Due diligence for mergers and acquisitions
- Project scoping
AI Adoption
Copilot, set up safely.
Before Microsoft 365 Copilot goes live, we check who can see what in SharePoint, OneDrive and Teams, so it does not surface files people should not see. Then we help your team use it well.
RelatedUsing AI in your business · Copilot readiness & licences · Microsoft 365 management
Key Deliverables
- Copilot readiness checks
- SharePoint and Teams permissions tidied
- Workflow automation
- An AI use policy for staff
- Team training
Hardware & Infrastructure
Laptops, networks and Wi-Fi.
As a Dell, HP and Lenovo partner, we supply laptops and desktops set up through Intune and Autopilot, and install and look after switches, Wi-Fi and firewalls.
RelatedBusiness hardware · Wi-Fi, firewalls & CCTV · Broadband & mobile · Business VoIP · Teams Phone
Key Deliverables
- Autopilot device set-up
- Dell, HP & Lenovo partner
- Business laptops and desktops supplied
- Wi-Fi & networking
- Hardware lifecycle management
- Kit for home and hybrid working
Find out what your current setup is missing.
Things get missed, whoever looks after your IT: a provider, an in-house team or the person who is good with computers. Our free IT Health Check shows where the gaps are, with no obligation.
DNS & Email
Spoofing protection, SPF/DKIM alignment, and deliverability checks.
Accounts & Access
Who has admin rights, whether MFA is on for everyone, and old accounts that should have been closed.
Infrastructure
Microsoft 365 settings, device patching and whether your backups would actually restore.
Talk to an
engineer first.
A call about how your IT runs today and what you want from it. The initial term is 36 months, then 12-month renewals, stated on the quotation. Shorter terms are available on request. Your tenant, domains and admin accounts stay in your name, with a documented handover if you ever leave.
Partner
Partner
Authorised
Essentials
Employer