Closed right now · Send a message and we reply first thing (Mon to Thu 08:45 to 17:00, Fri to 16:00)
Don't be a
stranger. 👋
You talk to an engineer, not a call centre. Tell us what is going on and we will tell you plainly whether we can help.
Send a Message
Tell us what's going on.
No jargon required. Just describe the problem in plain English.
Find Us
Telecom House
125-135 Preston Road
Brighton and Hove
East Sussex, BN1 6AF
Mon to Thu 08:45 to 17:00
Fri 08:45 to 16:00
Fri 08:45 to 16:00
Company No.
15046937
15046937
After you press send, this is what happens.
1. You press send
Your message lands in the helpdesk's Teams channel, not a shared inbox nobody checks.
2. A person replies
In office hours, Monday to Thursday 08:45 to 17:00 and Friday to 16:00. If you left a number, we ring it.
3. A discovery call
What you run, what hurts and what you want to change. No slide deck.
4. A written proposal
Priced per user per month, with what is included spelled out. Shorter terms are available on request.