IT support that
stays out of your way.
Based in Brighton, with our own engineers within driving range of the office and a nationwide engineer network, we look after the IT and cyber security of small and medium-sized businesses across the UK.
Security built in from the start.
We started Black Sheep Support to get businesses off reactive break-fix IT, where you only hear from your provider once something has already gone wrong.
We believe in building security and resilience into your everyday systems, with RMM tooling that monitors and patches them 24/7 and raises alerts to our office-hours helpdesk, and Halo PSA, part of our next-generation tooling, tracking every request from first call to fix. Our approach is proactive by design, identifying and resolving issues before they impact your productivity.
Break-fix is a loop. We got out of it.
Reactive IT only calls when something has already gone wrong. The alternative is boring, which is the point.
- Something breaks
- You ring someone
- You wait, and pay by the hour
- It is patched up
- Until the next time
Break-fix, where most businesses start
- Every device monitored around the clock
- Patched twice a week, out of hours
- An engineer answers in office hours
- A quarterly review of what to budget for
- IT stops being a topic
Managed, where we start
"Our mission is simple: to provide IT support that is so proactive and resilient that you forget it's even there."
In their words.
We are a Living Wage Employer, Cyber Essentials certified, a Microsoft Solutions Partner for Modern Work and a Google partner. See our accreditations
Black Sheep Support stepped in and completely overhauled our IT setup. They implemented professional solutions tailored to our business, ensuring security, reliability, and efficiency. Thanks to their expertise, we now have a robust IT infrastructure that allows us to operate with confidence and professionalism.
Thank you for your amazing proactiveness, Black Sheep team! You've made such a positive impact, we're all loving our new email signatures. They've truly elevated our professionalism and brand consistency. Your attention to detail and quick implementation have been outstanding!
Talk to an
engineer first.
Book a call about how your IT runs today. We will tell you plainly what we would change and what it would cost.
Partner
Partner
Authorised
Essentials
Employer