Black Sheep Support
IT support should be proactive, not reactive. If you only speak to your IT provider when you have a problem, they have already failed. Black Sheep Support is a proactive provider of managed IT services, equipping small to medium-sized businesses with enterprise-level solutions. Helping businesses benefit from the transformative power of modern IT solutions whilst being cost-conscious. We aim to simplify the world of IT, enabling our clients to fully engage with growing their businesses.
Cyber Security & Health Checks
We provide a thorough review of you business's IT Security including your Domain Security.
Patch Management
Updates and patches are crucial in order to maintian secure , stable and efficient IT systems.
Backup
Backups aren't automatic! We make sure you have exactly what you need!
Virus Protection
Robust antivirus protection is crucial requirement for your business's security.
Remote Support
Fast, reliable support utilising enterprise grade monitoring and helpdesk tools.
Defender Monitoring
Fully enrol and manage endpoints for effective monitoring and minimised attack vector.
Cyber Security & Health Checks
We provide a thorough review of you business's IT Security including your Domain Security.
Patch Management
Updates and patches are crucial in order to maintian secure , stable and efficient IT systems.
Backup
Backups aren't automatic! We make sure you have exactly what you need!
Virus Protection
Robust antivirus protection is crucial requirement for your business's security.
Remote Support
Fast, reliable support utilising enterprise grade monitoring and helpdesk tools.
Defender Monitoring
Fully enrol and manage endpoints for effective monitoring and minimised attack vector.
Our Approach
What makes us truly “Outstanding” in Our Field?
Customer-Centric Focus:
Every interaction is an opportunity to engage with and support our clients.
We take the time to understand your business goals and IT requirements, ensuring that every solution we provide aligns with your needs.
We provide practical support with tangible benefits.
Our highly skilled team understands your business and offers personalised, hands-on service.
Cost-Effective Solutions:
We understand the importance of budgeting in an SME environment. By recommending cost-efficient solutions, we aim to help you get the most value from your IT.
Modern workplace practices shouldn’t cost the earth; in many cases, doing things the right way reduces costs and increases productivity.
From cloud services to endpoint security, we find the right balance between high impact and low costs, the perfect blend of performance and affordability.
Cutting-Edge Technology:
We leverage the latest enterprise-grade tools, such as Microsoft Modern Workplace solutions, Microsoft Defender, and Cloudflare, to provide robust, secure, and efficient IT environments.
Our solutions are designed to protect your business while optimising performance, enabling your team to work securely and productively.
LICENCE REVIEWS:
Managing costs is a key priority for SMEs. That’s why we conduct regular licence reviews to ensure you have the correct volume of licences and aren’t paying too much for services you don’t need.
We optimise your software subscriptions, ensuring your business uses the most cost-effective plans while maintaining full functionality.
Proactive IT Support:
We’re different; we don’t just react to problems—we anticipate them.
Using advanced monitoring and management tools, we monitor your systems closely, identifying and addressing issues before they become major problems.
Minimising the frequency of problems allows us to troubleshoot quickly and efficiently when you need it. Reducing downtime and ensuring that your IT infrastructure always runs smoothly means your team is happier and more productive.
Fortifying Your Infrastructure:
We take a multi-layered approach to fortifying your infrastructure and protecting your business from cyber threats.
Our Cyber Security & Health Checks ensure you’re covered on all fronts, while essentials like Multi-Factor Authentication (MFA) keep your data safe from unauthorised access.
We build robust, resilient IT environments that safeguard your business from internal and external threats.
DOMAIN SECURITY AUDIT
FIND OUT WHY WE ARE OUTSTANDING
Our Domain Security Audit identifies issues with your domain and email settings to help you guard against email-based threats like spoofing and phishing.