Our Approach

IT support should be proactive, not reactive. If you only speak to your IT provider when you have a problem, they have already failed. Black Sheep Support is a proactive provider of managed IT services, equipping small to medium-sized businesses with enterprise-level solutions. Helping businesses benefit from the transformative power of modern IT solutions whilst being cost-conscious. We aim to simplify the world of IT, enabling our clients to fully engage with growing their businesses.

Managed IT Support often doesn’t deliver value, isn’t proactive and doesn’t improve security and resilience. Intelligent and practical use of enterprise-level solutions specifically designed to help SME businesses maximise productivity, limit vulnerabilities and increase the lifespan of assets. Our standout offering is the Microsoft Copilot readiness program, which represents a once-in-a-lifetime technological and productivity revolution masterfully designed to ensure a seamless transition to this game-changing product.

What makes us truly “Outstanding” in Our Field?

Customer-Centric Focus:

We take the time to understand your business goals and IT requirements, ensuring that every solution we provide aligns with your needs.

Cost-Effective Solutions:

We understand the importance of budgeting in an SME environment. By recommending cost-efficient solutions, we aim to help you get the most value from your IT.

Cutting-Edge Technology:

We leverage the latest enterprise-grade tools, such as Microsoft Modern Workplace solutions, Microsoft Defender, and Cloudflare, to provide robust, secure, and efficient IT environments.

LICENCE REVIEWS:

Managing costs is a key priority for SMEs. That’s why we conduct regular licence reviews to ensure you have the correct volume of licences and aren’t paying too much for services you don’t need.

Proactive IT Support:

Using advanced monitoring and management tools, we take a proactive vs reactive aproach to identify and address issues before they become major problems.

Fortifying Your Infrastructure:

Our Cyber Security & Health Checks ensure you’re covered on all fronts, while essentials like Multi-Factor Authentication (MFA) keep your data safe from unauthorised access.

DOMAIN SECURITY AUDIT

FIND OUT WHY WE ARE OUTSTANDING

Our Domain Security Audit identifies issues with your domain and email settings to help you guard against email-based threats like spoofing and phishing.