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Black Sheep Support

WE ARE OUTSTANDING IN OUR FIELD SO YOU CAN BE OUTSTANDING IN YOURS!

IT support should be proactive, not reactive. If you only speak to your IT provider when you have a problem, they have already failed. Black Sheep Support is a proactive provider of managed IT services, equipping small to medium-sized businesses with enterprise-level solutions. Helping SME businesses benefit from the transformative power of modern IT solutions whilst being cost-conscious. We aim to simplify the world of IT, enabling our clients to fully engage with growing their businesses.

WHAT CAN WE DO FOR YOU?

Disaster Recovery

Find single points of failure and build redundancy before the worst happens.

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Virus Protection

Ensure critical updates are applied automatically and proactively monitor attacks and vulnerabilities.

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Copilot Readiness Assessments

Our most popular service is our Microsoft 365 Copilot readiness programme.

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Remote Support

Enterprise-level support for SME prices. UK-based helpdesk. Experienced support professionals are instantly available to support your teams.

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Asset Management

Regular proactive reports on your entire company’s IT assets. Enabling small, cost-effective upgrades to maximise productivity and the life span of the assets.

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Software Licences

Unlock premium Microsoft solutions tailored to your needs with Black Sheep Support.

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WHY ARE WE DIFFERENT?

Outsourced IT often doesn’t deliver value, isn’t proactive and doesn’t improve security and resilience. Intelligent and practical use of enterprise-level solutions specifically designed to help SME businesses maximise productivity, limit vulnerabilities and increase the lifespan of assets. Our standout offering is the Microsoft Copilot readiness program, which represents a once-in-a-lifetime technological and productivity revolution masterfully designed to ensure a seamless transition to this game-changing product.

Outstanding Potential

Most SME businesses harness only about 10% of what’s achievable with standard Microsoft Office 365. Our role is to unleash the remaining 90%, transforming potential into performance, all with no extra training or knowledge necessary.

Outstanding Team

Our teams are outstanding in their field, embodying the spirit of the Black Sheep, helping our clients anticipate problems and adapting to future challenges. This approach empowers our team and clients to excel in an ever-evolving digital landscape.

Outstanding Support

At Black Sheep Support, we pride ourselves on standing out from the crowd. Our unwavering commitment to being an outstanding partner ensures our clients can concentrate on growing their businesses, knowing their IT is in safe hands.

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Disaster Mitigation

Many businesses have obvious single points of failure within their network architecture and infrastructure. Our clients don’t lose sleep over what might happen! They know that with a small investment of time and money, we can implement invisible changes which can significantly reduce the chance of a catastrophic failure.
Everyone has the best intention of fixing these things and never does. Our team will sensitively help your business develop strategies, procedures and systems to minimise the risk of problems occurring and help your business get back up and running as fast as possible if it does.

Virus Protection

Is all of the software, Windows devices, and Firmware, including laptops, servers and mobile phones, up to date? If you are not 100% sure, then the answer is no.
The Black Sheep team invisibly and proactively manages our client’s updates, virus protection, phishing and malware attacks and overall security.
We then provide risk management reports with vulnerabilities, recommendations and solutions. To help mitigate the risks.

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Co-pilot Readiness

Our most popular service is our Microsoft 365 Copilot readiness programme.
If you aren’t already working on maximising the impact of Microsoft Copilot within your business, you need to start now.
Black Sheep works with its clients to develop cost-effective strategies to maximise the immediate impact of Copilot. We run regular online presentations about the game-changing impact AI and Microsoft Copilot will have, which can be attended by any business. Please register your interest here. Once you’ve attended an online presentation for a small fee, our team of experts will help you assess your business’s readiness for AI and Copilot and provide you with practical support to help on your AI journey.

Remote Support

Enterprise-level support for SME prices. UK-based helpdesk. Experienced support professionals are instantly available to support your teams. Proactive, automated management of assets and updates. Scale and efficiency mean outsourcing is significantly more cost-effective than providing a poorer level of service internally.

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Asset Management

Regular proactive reports on your entire company’s IT assets. Enabling small, cost-effective upgrades to maximise productivity and the life span of the assets.
How much RAM does every Windows device in your office have? Which PCs run the slowest? How many times has the business been cyberattacked? Which users are most likely to be hacked?
Our team can provide invaluable information to enhance your current assets with minimal cost and can help you develop a practical and realistic long-term IT strategy.

Software Licences

At Black Sheep Support, we understand that the right software licenses can redefine the way you work. Dive into a world where Microsoft 365’s best-in-class apps harmonise with intelligent cloud services and unmatched security features. Want to achieve more? Explore the power of Microsoft 365 Copilot, a groundbreaking feature that integrates large language models with your organisation’s data, elevating productivity. Whether brainstorming in Teams, drafting in Word, or analysing in Excel, Copilot stands by you, ensuring every move you make is informed and impactful. As an authorised Microsoft partner, we don’t just offer licenses; we provide a seamless journey – from purchase to installation and hands-on training. Step into the future of productivity; let Black Sheep Support guide you to the software that truly resonates with your needs.

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Contact us

01273 942560

Telecom House
125-135 Preston Road
Brighton & Hove
East Sussex
BN1 6AF
[email protected]