What Our Outsourced IT Support Provides
With access to our experienced IT professionals, you’ll benefit from expert knowledge and in-depth support across all the areas your business needs.
Running your IT department can be a significant challenge, especially when it comes to recruitment, training, covering absences, and ensuring technical variety to maintain staff motivation. You can eliminate these headaches by outsourcing your IT support to Black Sheep Support. Our services offer more than just a reliable helpdesk—we also manage, monitor, and test your backups, software licenses, and updates, ensuring everything runs smoothly.
Benefits of Outsourcing IT Services:
Reduced Costs
Outsourcing your IT support reduces overheads—you won’t need to hire, train, or maintain IT staff.
Expert Knowledge
Our IT professionals stay current with the latest practices, providing sharp and effective solutions for any technical problem.
Increased Efficiency
Tasks are completed faster when handled by experts, freeing up your time to focus on your core business.
Reduced Risks
We follow Cyber Essentials standards, continually updating our knowledge to offer better protection and support.
What to Expect from Black Sheep Support:
IT Audit
We conduct a comprehensive IT audit for every new client. This helps us understand your business and identify potential vulnerabilities, allowing us to create a plan to mitigate risks and implement improvements.
IT Monitoring
We monitor your systems 24/7 using the latest tools, ensuring issues are resolved before they become problems. Our managed services include monitoring switches, routers, servers, and critical applications to keep your business running smoothly.
IT Helpdesk
Our helpdesk team is ready to assist within seconds, providing expert support without long hold times. We resolve 97% of everyday IT issues on the first call, reflecting the expertise of our certified technicians.
IT Strategy
We work with you to develop a comprehensive IT strategy that supports your business direction and growth. We ensure your systems are up-to-date and compatible to keep everything running efficiently.
Who Should Outsource Their IT?
Outsourcing IT support makes sense for small and medium-sized businesses that want professional IT services without the hassle of managing an in-house department. By partnering with Black Sheep Support, you gain access to expert IT management while avoiding the challenges of recruitment, training, and covering staff absences. It’s a cost-effective way to ensure all your IT needs are met.
Why Choose
Black Sheep Support
With decades of experience in the IT sector, our directors lead a team of highly skilled technicians who deliver dependable, strategic IT support. Outsourcing your IT to Black Sheep Support will give you expert guidance that drives your business forward, helping you focus on growth and success.
Helpdesk
Remote Support
Onsite Support
